Our Team

Function First | Occupational Therapy

Rachael Duffy

Occupational Therapist and Director

Rachael was born in the small farming town of Ingham, North Queensland and moved to Townsville to completer her tertiary education.Amongst her most rewarding professional experiences, Rachael was Clinical Educator at James Cook University for 3 years. She was instrumental in the co-ordination and development of its Occupational Therapy Services and providing rich learning experiences for undergraduate OT students.

In 2016, Rachael combined her love of travel and OT, when she jetted to the United Kingdom where she obtained a position as a Specialist Occupational Therapist in a busy paediatric neuro-developmental team.

Rachael brings to the practice a special interest in feeding issues in children. She also has a passion for helping children with motor co-ordination difficulties. Rachael believes therapy should not only be functional, but also fun!

When not covered in food, you will most likely find Rachael spending time at home with her golden retriever.

Function First | Occupational Therapy

Emma McLean

Occupational Therapist

Emma has always been passionate about working with children which is why she chose occupational therapy as her career.

Emma grew up in Townsville and completed her studies at James Cook University.

Emma enjoys working with children from early years to adolescence and their families to achieve their goals. Emma cares for her clients and strives to make therapy an enjoyable experience for each individual.  When Emma isn’t at work she enjoys eating out and spending time with friends.

Function First | Occupational Therapy

Mandy Haycock

Certified Practising Speech Pathologist

Mandy is a Townsville local and speech pathology graduate of James Cook University.

Mandy has worked with people of all ages and has found that her passion is to deliver services to young children with feeding, speech and language difficulties. Mandy is trained in SOS Approach to Feeding, PROMPT and PECS.  

When not working, Mandy can be found fishing, camping and spending time with her family.

Function First | Occupational Therapy

Lydia Defranciscis

NDIS Client Liaison officer

Lydia is originally from the Burdekin but after years of travelling now calls Townsville home. Lydia has worked in the Government sector for over 20 years and has a wealth of knowledge.

When Lydia is not at work, she enjoys cooking and entertaining for her family and close friends. One of her traits is coffee, and she maintains that good coffee is the secret to running an Office.

Lydia is and NDIS participant herself and in turn has a passion for assisting people with a disability.

Function First | Occupational Therapy

Allanah Mills

Office Manager

Allanah is a Townsville local, and after graduating high school she ventured overseas to the UK for a working holiday and travelled the world while working at an Accountancy firm in London.

Allanah has a wealth of administration knowledge and has over 28 years of experience, from working in various office administration, team leader and office management roles. When not working, Allanah enjoys camping, fishing, spending time with family and catching up with friends.

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